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| Department: | Operations |
| Location: | , NC |
FLSA: Full-Time, Non- Exempt
Job Posting Date: May 22, 2026
Application Closing Date: June 5, 2026
Hours: Full-Time, 11 months
Start Date: August 1, 2026
End Date: June 30, 2027
Responsibilities
The Charlotte Lab School Operations Assistant will have responsibilities in support of Charlotte Lab School operations including:
Serve as receptionist:
Create a warm front of house environment for students, staff, and families
Open and close front office entrance to school daily
Greet visitors in a warm, friendly, welcoming manner
Guide visitors as they use Lobby Guard and wait for their appointment in Front Office or vestibule
Answer telephone and take messages, directing families and community members to First Responders
Bring in the mail daily and distribute
Communicate package receipt to appropriate party
Review incoming faxes and forward as necessary
Support student attendance, by:
Having late students sign into the attendance system, providing the student a late pass, and sending to class
Manage early dismissals
Receive notes from parents and students regarding early dismissal
Call students from class
Ensure student is signed out of the building
Support basic student health services, by
Logging, managing and administering medication as prescribed
Preparing medication for students for field trips and other offsite activities
Helping operating the “sick room”:
Maintaining logs of student illness and injury
Contacting parents as needed
Providing minor first aid, such as band-aids, etc.
Ensuring sanitary conditions in health room
Develop and help with a variety of front office-related systems including, but not limited to:
Field trip sign-out/in, money and permission slip collection,
Distribute faculty mail
Communication between school and families
School and office supply inventory
Maintain school lost and found.
Order supplies as needed for school functionality (copy paper, cleaning supplies,etc)
Other duties as assigned
Requirements
?Bachelor's degree preferred
4-5 years of experience in education or with community engagement or communications
Spanish language fluency a plus
?Unquestioned integrity and commitment to Lab’s vision, mission, and growth
Professional demeanor, strong self-confidence
Takes initiative, self-starter, leadership skills
Excellent verbal and written communication skills
Excellent interpersonal skills
Ability to work in a dynamic, fast-paced environment both independently and as part of a team
Strong judgment and decision-making skills
Exceptionally organized, ability to prioritize effectively and meet competing deadlines
High energy, humility, good sense of humor
Flexibility and ability to work in ambiguous situations
Comfort with technology and quick learner of various computer applications
Ability to build relationships and collaborate with others
Compensation
Charlotte Lab School offers competitive compensation commensurate with experience and education level using our Compensation Rubric. All salaries are determined pending verification of experience by our Finance/HR divisions and Board of Directors budget approval. Please note the following regarding use of the rubric:
Assistant, instructional, dean and counselor salaries (Grades 1-4) are determined based on 1 year credit for 1 year of teaching and/or other relevant experience. Increased pay for advanced degrees (which may include specialized leadership programs or certifications) is indicated above and paid on the basis on completion of qualifying programs.
Leadership salaries (Grades 5 and above) are determined based on 1 year credit for 1 year of leadership experience, and .5 year credit for each year of teaching experience. Advanced degrees are assumed, so not considered in this scale.
The position also includes medical insurance for the employee, with voluntary dental and vision plans, and spouse/family coverage. Lab also provides access to a Flexible Spending Account for health and childcare expenses and an opportunity to contribute to a 403b retirement plan. Lab provides Lab employees with 10 PTO days each year (1/month). Full time Charlotte Lab School faculty members also receive priority in the student admissions process.
Charlotte Lab School is strongly committed to hiring a diverse and multicultural staff and we encourage applications from traditionally underrepresented backgrounds. Charlotte Lab School does not discriminate on the basis of race, color, gender, handicap, age, religion, sexual orientation, nationality, ethnic origin, or any other reason prohibited by state or federal law.